Surya Electrician

Privacy Policy

Last updated: 1 July 2026

1. Who we are

Surya Electrician Services ("we", "us") operates https://www.suryaelectrician.com and provides electrical services across Surat, Gujarat. This policy explains what personal information we collect and how we handle it.

2. Information we collect

  • Contact details — name, phone number, email, and address when you submit our contact form, call, or message us on WhatsApp.
  • Service information — the area you live in, the service you need, and details you share about the job.
  • Technical data — IP address and basic request information collected automatically for security and spam prevention.

3. How we use it

  • To respond to your enquiry and schedule service visits.
  • To send quotes, invoices, and warranty documentation for your jobs.
  • To follow up on completed work and warranty claims.
  • To protect our website from spam and abuse (rate limiting, honeypot checks).

We do not sell your personal information to anyone, and we do not use it for third-party advertising.

4. Storage and security

Form submissions are stored in a secured MongoDB Atlas database with access restricted to authorised staff. Data is transmitted over HTTPS. We retain enquiry data for up to 3 years for warranty and service-history purposes, after which it is deleted.

5. Sharing

Your details are shared only with the assigned electrician for your job and with service providers strictly necessary to operate this website (hosting and database infrastructure). We may disclose information if required by law.

6. Cookies

This website uses only functional storage (such as your dark/light theme preference). We do not use advertising or cross-site tracking cookies.

7. Your rights

You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us at suryaelectrician24@gmail.com or +91 94286 54794 and we will respond within 30 days.

8. Changes

We may update this policy occasionally; the "last updated" date above reflects the current version. Material changes will be highlighted on this page.